Mon–Fri 9am–6pm Prospect House, 121 Bury Old Road, Whitefield, Manchester M45 7AY 0161 767 9966
IT support for Manchester, Bury & the North West

Friendly, face-to-face IT support from people who know you

We get to know you and your team, help quickly by phone or remotely, and visit in person across Manchester, Bury and the North West – backed by 25+ years’ experience.

  • 25+ years’ experience
  • Face-to-face, local support
  • Independent and Manchester-based

Need urgent help? Call 0161 767 9966 – Mon–Fri 9am–6pm.

Need help right now?

Download TeamViewer Host

Install remote support so we can help you.

This is MicroConnect’s customised TeamViewer Host installer for Windows. Download it, run it, and we can connect securely to help with your IT.

Windows · MicroConnect customised TeamViewer Host

About MicroConnect

Business IT support without the jargon

MicroConnect helps small and medium-sized businesses get dependable IT support, clear advice and secure systems.

Whether you need ongoing support, a one-off project or a second opinion on your current set-up, we focus on practical fixes that keep your team working.

  • Ongoing support
  • One-off projects
  • Second opinions
  • Remote & onsite help

Meet the team

What we do

Practical IT support, websites and automation

Everything you need to keep your systems reliable, secure and ready for growth.

Managed IT support

Day-to-day helpdesk support, troubleshooting and proactive maintenance to reduce disruption – by phone, email or remote session.

  • Managed IT supportHelpdesk, troubleshooting and proactive maintenance.
  • Remote desktop supportRemote help and server management from our experienced team.

Cloud & Microsoft 365

Email, collaboration, cloud hosting and remote-working support that lets modern teams work flexibly and securely.

  • Microsoft 365 & emailLicences, set-up, migration and ongoing support – we can supply and manage your Microsoft 365 licences.
  • Cloud hostingFlexible, secure hosting that helps control costs.

Cyber security & backup

Practical protection, testing and backup to help safeguard your business and its data.

  • Cyber Essentials & PlusHelp to get ready and certified.
  • Security auditsYour set-up reviewed, fixes prioritised.
  • Penetration testingIndependent testing, arranged and managed for you.
  • Managed EDREndpoint detection and response, monitored 24/7 and managed by us.
  • Remote offsite backupsEncrypted, UK-based and tested – including Microsoft 365.
Learn more about cyber security and backup

Infrastructure & integration

Setting up a new office, improving your network or getting your systems to work together.

  • Setting up infrastructureNetworks, Wi-Fi and devices for new or growing offices.
  • Provide systemsThe right software and systems to boost productivity and protect your work.
  • Integrate systemsInternet, phone providers, cloud platforms and business applications working together.

Website development New

Modern, mobile-friendly websites – built, hosted and looked after by the same team that supports your IT.

  • New websites & redesignsFast, clear sites, including moves from WordPress.
  • Hosting, domains & emailSet up and managed for you.
  • Forms, analytics & privacyContact forms, consent-based analytics and UK GDPR cookie set-up.
  • Website care plansMonthly hosting, updates, backups and support.
Learn more about website development

AI automation New

Practical, safety-led AI and automation that takes repetitive admin off your team’s plate.

  • Copilot, ChatGPT & GrokChoosing, setting up and using AI assistants safely, plus workflow automation.
  • AI-assisted integrationConnecting systems, processing emails and documents, and better reporting.
  • Safe AI useClear policies and staff guidance, with UK GDPR in mind.
  • AI support plansMonthly monitoring, training and new automations.
Learn more about AI automation

Audits & consultancy

An honest second opinion, a one-off project or long-term advice – always in plain English. We can audit your current systems, highlight risks and recommend practical improvements, or provide consultancy for a specific project.

Start with a free IT review
Free, no-obligation

Book a free IT review

A practical review of your IT set-up, security risks, support arrangements and opportunities to reduce disruption.

What we review

  • Current IT support arrangements and response times
  • Microsoft 365, email, backup and security basics
  • Device, network and remote-working pain points
  • Priority risks that could lead to downtime or data loss
Request your review

What you get

Clear, practical recommendations in plain English. No hard sell – just an honest view of where your IT is working, where it is exposed, and what to improve first.

Who it’s for

Small and medium-sized businesses in Manchester, Bury and the surrounding North West that want reliable IT support without unnecessary jargon.

How to book

Use the contact form and choose “Free IT Review” – we’ll come back to you to arrange a convenient time.

Google reviews

What our clients say

5.0
★★★★★from 5 Google reviews
★★★★★

Since Microconnect Systems have taken over our IT support my life is now hassle free. They are quick to respond and very efficient in resolving any IT issues that arise. Support is done remotely but they will visit the premises when necessary. Our network and pc's run faster and our productivity has improved as a result.

Philip S · Google review
★★★★★

Great, professional service from quotations to completion.

YB W · Google review
★★★★★

Great Service. Can't recommend highly enough. Mike

Michael G · Google review
★★★★★

Very quick professional maintenance service looking after my family safety.

Adrian B · Google review

Reviews are shown word for word as posted on our Google Business Profile.

Why MicroConnect

Business-first IT, explained clearly

We focus on fixes that reduce downtime rather than create complexity.

  1. Clear communication

    We explain issues in plain English, without the jargon.

  2. Sensible recommendations

    Advice that fits your business, budget and level of risk.

  3. Practical fixes

    Responsive remote support, with onsite help when it’s needed.

  4. Ready for growth

    Reliable, secure systems that keep your team working as you grow.

Local support

IT support across Manchester and the North West

We’re based in Whitefield and support businesses across Greater Manchester – combining remote help with on-site visits when needed. See all the areas we cover, or start with the places closest to our office.

See all areas we cover

Contact us

Talk to MicroConnect

Get in touch using the form and our team will be in touch shortly. For urgent help, please call.

* Required. For urgent issues please call 0161 767 9966.

Not sure where to start?

Book a free, no-obligation IT review and get plain-English recommendations.